Relationship Manager

Portlandchristian; Jonesboro (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

Portlandchristian seeks a Sales Professional/Relationship Manager in Jonesboro, AR to grow revenue by acquiring and nurturing merchant accounts. You will build a partner network, source new leads, and tailor solutions to customer needs.

The role emphasizes ongoing relationship management, effective communication, and leveraging referrals to expand the merchant base in the assigned territory.

Qualifications

• Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field.
• Two years of sales experience preferred.
• Experience building relationships with referral sources and merchants is valued.

Responsibilities

• Builds and maintains a network of bank partners to identify new sales leads.
• Sell new merchant accounts self-sourced or referred by sources.
• Communicates with customers to identify product or service needs and propose solutions.
• Demonstrates product functions and utility based on customer needs.
• Maintains ongoing communication to ensure customer satisfaction and post-sale issue resolution.
• Keeps existing and previous customers informed of new products and enhancements.
• Reviews sales activity reports and addresses relationship issues.
• Performs other duties as assigned.

Skills

Interpersonal skills

Customer service

Sales & negotiation

Analytical & problem solving

MS Office proficiency

Education

Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field

2 years of sales experience preferred

Tools

Microsoft Office Suite

Job description

We are looking for Sales Professional located in:

Jonesboro, AR

The primary function of the Relationship Manager / Sales Rep is to grow, create, and increase revenue and number of merchants within an assigned territory through sales and building long-term relationships,primarily with referral sources and associated merchants. This role will target growth from existing customers, and new potential customers/prospects for the business.

JOB DUTIES AND RESPONSIBILITIES:

• Builds and maintains a network of bank partners from which to identify new sales leads.
• Sell new merchant accounts, whether self-sourced or referred by referral sources.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
• Performs other duties as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field
• Two (2) years of sales experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite and/or related software.

Thrive is an equal opportunity employer.