Relationship Manager

Portlandchristian; Town of Charleston (NY); On-site; USD 55,000 - 90,000; Full time

Job summary

Portlandchristian in Charleston, WV seeks a Relationship Manager / Sales Representative to grow revenue and merchant partnerships within an assigned territory, focusing on referral sources and linked merchants.

You will expand from existing customers and new prospects, building long-term relationships, identifying product needs, and presenting solutions. Exceptional communication and sales skills are essential for success.

Qualifications

• Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field.
• Two years of sales experience preferred.

Responsibilities

• Builds and maintains a network of bank partners to identify new sales leads.
• Sell new merchant accounts, self-sourced or referred by referral sources.
• Communicates with customers to identify needs and suggests products/services to meet them.
• Demonstrates product functions and utility based on customer needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves issues post-sale.
• Maintains communication with existing and previous customers, informing them of new products and enhancements.
• Reviews reports on sales activities and relationships with customers/vendors.
• Performs other duties as assigned.

Skills

Interpersonal skills

Sales experience

Negotiation

Analytical thinking

Problem solving

Education

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

We are looking for Sales Professional located in:

Charleston, WV

JOB SUMMARY:

The primary function of the Relationship Manager / Sales Rep is to grow, create, and increase revenue and number of merchants within an assigned territory through sales and building long-term relationships, primarily with referral sources and associated merchants. This role will target growth from existing customers, and new potential customers/prospects for the business.

JOB DUTIES AND RESPONSIBILITIES:

• Builds and maintains a network of bank partners from which to identify new sales leads.
• Sell new merchant accounts, whether self-sourced or referred by referral sources.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
• Performs other duties as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field
• Two (2) years of sales experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite and/or related software.