Relationship Manager

Portlandchristian; Ocean City (NJ); On-site; USD 55,000 - 85,000; Full time

Job summary

Portlandchristian is seeking a Relationship Manager/Sales Rep in Ocean City, MD to grow revenue and merchant base within an assigned territory. The role emphasizes building long-term relationships with referral sources and merchants, targeting growth from existing customers and new prospects.

The ideal candidate has a bachelor’s degree (or equivalent) and 2 years of sales experience, with strong interpersonal and negotiation skills and proficiency in MS Office.

Qualifications

• Bachelor’s degree preferred in Marketing, Sales, Business, Communications or related field.
• Two years of sales experience preferred.

Responsibilities

• Builds and maintains a network of bank partners to identify new sales leads.
• Sell new merchant accounts, self-sourced or referred by sources.
• Communicates with customers to identify product needs and suggests suitable products/services.
• Demonstrates product value based on customer needs.
• Ensures customer satisfaction and maintains ongoing relationships post-sale.
• Maintains contact with existing customers, informing them of new products and enhancements.
• Reviews sales activity reports and addresses any relationship issues.
• Performs other duties as assigned.

Skills

Interpersonal skills

Sales & negotiation

Analytical thinking

MS Office proficiency

Education

Bachelor's degree

Job description

We are looking for Sales Professional located in:

Ocean City, MD

JOB SUMMARY:

The primary function of the Relationship Manager / Sales Rep is to grow, create, and increase revenue and number of merchants within an assigned territory through sales and building long-term relationships, primarily with referral sources and associated merchants. This role will target growth from existing customers, and new potential customers/prospects for the business.

JOB DUTIES AND RESPONSIBILITIES:

• Builds and maintains a network of bank partners from which to identify new sales leads.


• Sell new merchant accounts, whether self-sourced or referred by referral sources.


• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.


• Demonstrates the functions and utility of products or services to customers based on their needs.


• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.


• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.


• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.


• Performs other duties as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field


• Two (2) years of sales experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent interpersonal and customer service skills.


• Excellent sales and negotiation skills.


• Strong analytical and problem-solving skills.


• Proficient with Microsoft Office Suite and/or related software.