Relationship-Driven Personal Banker II

Fifth Third Bank; Rolling Meadows (IL); On-site; USD 44,000 - 73,000; Full time

Benefits offered by this job

Incentive compensation plan

Comprehensive benefits package

Job summary

The Personal Banker II role at Fifth Third Bank in Rolling Meadows, IL focuses on delivering an exceptional customer experience by building lasting relationships with existing and prospective customers.

Using a consultative sales and service approach, you will understand financial needs, suggest suitable solutions, and coordinate with internal partners to fulfill requests while adhering to bank policies and risk controls.

Qualifications

• High School Diploma or GED with 1 year of customer service experience.
• Sales experience in a financial or service environment is preferred.
• Ability to analyze credit and financial information.
• Strong communication and relationship-building skills.

Responsibilities

• Provide exceptional customer experience by building relationships in an assigned book of business.
• Use consultative approach to identify needs and tailor recommendations.
• Maintain knowledge of bank products and processes to meet customer needs.
• Collaborate with internal partners to resolve issues and deliver solutions.
• Assist customers with credit information to ensure appropriate solutions.

Skills

Customer service

Sales experience

Credit analysis

Communication skills

Decision making

Education

High School Diploma/GED

Job description

The Personal Banker II role at Fifth Third Bank in Rolling Meadows, IL focuses on delivering an exceptional customer experience by building lasting relationships with existing and prospective customers.

Using a consultative sales and service approach, you will understand financial needs, suggest suitable solutions, and coordinate with internal partners to fulfill requests while adhering to bank policies and risk controls.