Relationship-Focused Personal Banker II

Fifth Third Bank; Rolling Meadows (IL); On-site; USD 44,000 - 73,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive compensation plan

Job summary

Fifth Third Bank in Rolling Meadows, IL seeks a Retail Personal Banker II to deliver exceptional customer experiences and build lasting relationships. You will use a consultative approach, understand financial needs, and provide solutions across the customer lifecycle.

The role involves knowledge of products, cross-functional collaboration, and adherence to risk and compliance policies. Base pay ranges with incentive opportunities apply nationwide.

Qualifications

• High School Diploma or GED or military experience.
• Experience in a sales environment is required.
• Ability to analyze credit and financial information.
• S.A.F.E. Act registration (NMLS reference) is required at employment.

Responsibilities

• Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a book of business via proactive outreach.
• Use a consultative approach to uncover needs and tailor recommendations.
• Maintain knowledge of products, services, and processes offered.
• Collaborate with internal partners to meet needs and resolve problems.
• Analyze customer credit data to ensure suitable solutions.
• Provide customer support reinforcing the value of current technology.
• Follow the Bancorp Code of Business Conduct and Ethics.
• Other duties as assigned.

Skills

Customer service

Sales experience

Communication

Credit analysis

Decision making

Business acumen

NMLS compliance

Education

High School Diploma/GED

College degree

Military experience

Job description

Fifth Third Bank in Rolling Meadows, IL seeks a Retail Personal Banker II to deliver exceptional customer experiences and build lasting relationships. You will use a consultative approach, understand financial needs, and provide solutions across the customer lifecycle.

The role involves knowledge of products, cross-functional collaboration, and adherence to risk and compliance policies. Base pay ranges with incentive opportunities apply nationwide.