Relationship Banking Specialist

First Fidelity Bancorp, Inc.; Westminster (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

First Fidelity Bank is seeking a Personal Banker in Westminster, CO to build relationships with clients and deliver exceptional service. You will resolve client issues, understand financial needs, and refer clients to suitable banking solutions to enhance their financial well‑being.

The role emphasizes proactive discovery of customer needs, guiding conversations toward the Bank’s products, and ensuring every interaction reinforces trust and convenience for clients and the Bank.

Qualifications

• Minimum six months' customer service or cash handling experience in financial services or retail.
• High school diploma or equivalent required; some college preferred.
• Strong communication, interpersonal skills, and a professional appearance are essential.

Responsibilities

• Develop and maintain relationships with clients; identify needs and present banking solutions.
• Assist with Teller transactions and new account openings; ensure accuracy in cash handling.
• Promote bank products and services; support sales and referrals to meet client financial goals.

Skills

Customer service

Cash handling

Banking products

Sales skills

Communication

Interpersonal skills

Teamwork

Education

High school degree

Some college preferred

Tools

Bank software

Branch capture equipment

Job description

First Fidelity Bank is seeking a Personal Banker in Westminster, CO to build relationships with clients and deliver exceptional service. You will resolve client issues, understand financial needs, and refer clients to suitable banking solutions to enhance their financial well‑being.

The role emphasizes proactive discovery of customer needs, guiding conversations toward the Bank’s products, and ensuring every interaction reinforces trust and convenience for clients and the Bank.