Community Relationship Banker

SOUTHERN BANK; Kansas City (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Southern Bank is seeking a Personal Banker to be the branch focal point for sales, service and referrals. The role services existing customers, assists with transactions, and builds lifelong relationships through proactive engagement and cross-selling across deposit and electronic products.

You will participate in a welcoming lobby experience, educate customers on access channels, and support local community events to drive branch growth and customer satisfaction.

Qualifications

• Strong customer service and communication skills.
• Good computer skills.
• Excellent customer service skills.

Responsibilities

• Develops new customer relationships and retains existing relationships through cross-selling.
• Welcomes customers in the lobby and directs them to the appropriate team member.
• Opens accounts and assists customers with transactions while ensuring regulatory compliance.
• Builds relationships through regular customer interactions and community outreach to drive branch performance.

Skills

Interpersonal communication

Customer service

Professionalism

Computer skills

Education

High school diploma

Job description

Southern Bank is seeking a Personal Banker to be the branch focal point for sales, service and referrals. The role services existing customers, assists with transactions, and builds lifelong relationships through proactive engagement and cross-selling across deposit and electronic products.

You will participate in a welcoming lobby experience, educate customers on access channels, and support local community events to drive branch growth and customer satisfaction.