Personal Banker — Build Relationships & Drive Deposits

Provident Bank; Wanaque (NJ); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Provident Bank is seeking a Personal Banker to build relationships with customers and identify financial needs. They will handle a range of transactions, open accounts, cross-sell products, and promote services while delivering a positive customer experience at the branch.

The role combines transactional duties with sales responsibilities, requiring flexibility, strong communication, and a customer-first mindset. Training and licensing opportunities may be available.

Qualifications

• High school diploma or GED required.
• Minimum 6 months of sales and service experience in a customer facing retail environment.
• Strong interpersonal, written and verbal communication skills.
• Ability to work a flexible schedule based on business needs.
• Professional demeanor with customers and coworkers.
• Strong math and analytical skills.
• Adherence to safety and security practices.
• Ability to build relationships through consultative conversations and presentations.

Responsibilities

• Meet sales referrals and cross-selling goals by knowing product features and benefits.
• Promote bank products and refer or resolve customer inquiries.
• Direct customers to appropriate business partners for commercial products.
• Exceed customer expectations through active engagement and service quality.
• Grow a book of business by developing and expanding relationships.

Skills

Customer relations

Sales experience

Communication skills

Time management

PC skills

Education

High school diploma or GED

Tools

Microsoft Office

CRM systems

Job description

Provident Bank is seeking a Personal Banker to build relationships with customers and identify financial needs. They will handle a range of transactions, open accounts, cross-sell products, and promote services while delivering a positive customer experience at the branch.

The role combines transactional duties with sales responsibilities, requiring flexibility, strong communication, and a customer-first mindset. Training and licensing opportunities may be available.