Relationship-Driven Personal Banker

PNC Financial Services Group, Inc.; Bethesda (MD); Hybrid; USD 50,000 - 83,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Stock purchase plan

Job summary

PNC Financial Services Group, Inc. in Bethesda, MD is hiring a Personal Banker. You will acquire and deepen the branch customer base, manage the customer experience, and collaborate with ecosystem partners to grow wallet share while guiding clients to suitable PNC solutions.

You will drive proactive sales through internal and outbound activities, including lobby engagement and appointment setting, delivering tailored conversations to build loyalty and trust.

Qualifications

• Associates degree or equivalent experience required/ preferred.
• 3+ years experience in banking or sales.
• Knowledge of banking products and financial services.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer share of wallet and loyalty.
• Delivers a full PNC conversation with every client interaction to identify solutions.
• Educates customers on options for managing financial transactions leveraging technology and resources.

Skills

Banking

Customer Service

Proactive Sales

Identifying Opportunities

Digital Awareness

Effective Communications

Managing Multiple Priorities

Prospecting

Customer Experience

Education

Associates degree or equivalent experience

Job description

PNC Financial Services Group, Inc. in Bethesda, MD is hiring a Personal Banker. You will acquire and deepen the branch customer base, manage the customer experience, and collaborate with ecosystem partners to grow wallet share while guiding clients to suitable PNC solutions.

You will drive proactive sales through internal and outbound activities, including lobby engagement and appointment setting, delivering tailored conversations to build loyalty and trust.