In-Office Personal Banker: Drive Loyalty & Growth

PNC Financial Services Group, Inc.; Potomac (MD); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life insurance

Short and long-term disability

401(k) with PNC match

Education assistance

Wellness program

Parental leave

Up to 11 paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. in Potomac, MD is seeking a Personal Banker to build and deepen the branch customer base through proactive sales and service activities.

You will manage the customer experience at the branch and collaborate with ecosystem partners to grow wallet share. The role emphasizes delivering PNC solutions, driving loyalty, and educating customers on managing financial transactions using modern technology and resources.

Qualifications

• Associates degree or equivalent required.
• Typically 3+ years of related experience or product knowledge.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborate with ecosystem partners to grow customer's share of wallet.
• Educate customers on options for managing financial transactions using technology and services.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Proactive Sales

Digital Awareness

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. in Potomac, MD is seeking a Personal Banker to build and deepen the branch customer base through proactive sales and service activities.

You will manage the customer experience at the branch and collaborate with ecosystem partners to grow wallet share. The role emphasizes delivering PNC solutions, driving loyalty, and educating customers on managing financial transactions using modern technology and resources.