Personal Banker: Grow Relationships & Drive Loyalty

PNC Financial Services Group, Inc.; Potomac (MD); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical coverage with HSA

401(k) with PNC match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Potomac, MD to build the branch's customer base and deliver exceptional service. You will engage customers, identify needs, and present PNC solutions to drive revenue and loyalty.

You will work within PNC's Retail Banking organization, leveraging partnerships and a proactive sales process to enhance the customer experience and protect the branch's risk controls while contributing to daily operations.

Qualifications

• Experience in banking or financial services preferred.
• Strong customer service and sales orientation.
• Ability to identify customer needs and offer solutions.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages customer experience and identifies opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer share of wallet.
• Delivers a full PNC conversation to identify appropriate solutions and drive loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Potomac, MD to build the branch's customer base and deliver exceptional service. You will engage customers, identify needs, and present PNC solutions to drive revenue and loyalty.

You will work within PNC's Retail Banking organization, leveraging partnerships and a proactive sales process to enhance the customer experience and protect the branch's risk controls while contributing to daily operations.