Relationship-Driven Banking Associate

JPMorganChase; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase, through Chase, seeks an Associate Banker to deliver exceptional client experiences in a branch. You will greet clients, open accounts, and guide them through digital tools like Chase Mobile App and Chase.com while collaborating with the team to meet financial goals.

The role emphasizes building trusted relationships, active listening, and clear communication while ensuring compliance with policies and procedures.

Qualifications

• Customer-focused service delivering attentive and friendly support.
• Ability to build trusted relationships and understand client needs.
• Strong communication to explain banking options clearly.
• Team-oriented and collaborative to help branch goals.
• Willingness to learn Chase products and procedures.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Exceed client expectations by providing account servicing and maintenance and opening new accounts, while complying with policies.
• Educate clients on day-to-day banking transactions and digital options like Chase Mobile App.
• Build relationships by listening actively and offering product knowledge and solutions with teammates.
• Support branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Product knowledge

Learning new banking products

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase, through Chase, seeks an Associate Banker to deliver exceptional client experiences in a branch. You will greet clients, open accounts, and guide them through digital tools like Chase Mobile App and Chase.com while collaborating with the team to meet financial goals.

The role emphasizes building trusted relationships, active listening, and clear communication while ensuring compliance with policies and procedures.