Relationship-Driven Banking Associate

JPMorgan Chase

Millsboro (DE)

On-site

USD 38,000 - 65,000

Full time

14 days+

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Job summary

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships in the branch. You will guide clients through account openings, servicing, and everyday banking using Chase Mobile App and Chase.com, while collaborating with the team to meet clients' financial goals.

The role emphasizes strong communication, the ability to educate clients on technology solutions, and adherence to banking regulations.

Qualifications

Demonstrate a client-first mindset and deliver attentive, friendly service.
Build trusted relationships by showing genuine care in client interactions.
Engage clients with clear, polite communication to understand and meet needs.
Resolve client issues quickly and accurately with attention to detail.
Collaborate with branch team to provide seamless service and support client goals.
Able to quickly learn products, services, and procedures.
Cash handling experience is a plus.

Responsibilities

Create a welcoming environment by greeting clients and guiding them through the branch process.
Exceed client expectations by servicing accounts and opening new accounts while following policies and regulations.
Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs).
Build meaningful relationships by listening, asking questions, and partnering with team members to meet goals.
Perform branch operations including managing cash devices while adhering to policies and procedures.