Tech-Savvy Relationship Banker Associate

JPMorgan Chase Bank, N.A.; Mint Hill (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase Bank, N.A. is seeking an Associate Banker to deliver welcoming, attentive service and to open and service client accounts.

You will guide customers through daily banking needs, support digital tools such as Chase Mobile App and Chase.com, and partner with team members to achieve branch goals. The role emphasizes building trusted client relationships, understanding customer needs, and maintaining high standards of compliance and service within a dynamic financial services

Qualifications

• Experience delivering attentive and friendly service in a client-facing role.
• Ability to explain products and services to customers clearly.

Responsibilities

• Greet clients entering the branch and manage lobby flow with tablets and queues.
• Open new accounts and provide account servicing while complying with policies.
• Educate clients on day-to-day banking options including mobile and online platforms.
• Build trusted relationships by listening, asking questions, and offering product solutions.
• Assist with branch operations and cash handling following bank procedures.

Skills

Client service

Cash handling

Tech literacy

Education

High school diploma or GED

Job description

JPMorgan Chase Bank, N.A. is seeking an Associate Banker to deliver welcoming, attentive service and to open and service client accounts.

You will guide customers through daily banking needs, support digital tools such as Chase Mobile App and Chase.com, and partner with team members to achieve branch goals. The role emphasizes building trusted client relationships, understanding customer needs, and maintaining high standards of compliance and service within a dynamic financial services