Associate Banker: Build Relationships & Guide Digital Banking

JPMorgan Chase & Co.; Manassas (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. in Manassas, VA seeks an Associate Banker to deliver exemplary client experiences and help clients achieve their financial goals. The role emphasizes welcoming service, account servicing, and guiding customers through digital tools such as mobile apps and online banking.

You will build trusted client relationships, educate customers on products, and collaborate with branch teammates to meet financial objectives in a fast-paced retail banking environment.

Qualifications

• Ability to put clients first and exceed expectations with friendly service.
• Ability to build trusted relationships through genuine care and concern.
• Ability to engage clients by communicating clearly and politely.
• Ability to resolve client issues with attention to detail for a consistent experience.
• Ability to elevate the client experience by teamwork and care.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and manage cash devices in accordance with policies.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Product knowledge

Adaptability

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Manassas, VA seeks an Associate Banker to deliver exemplary client experiences and help clients achieve their financial goals. The role emphasizes welcoming service, account servicing, and guiding customers through digital tools such as mobile apps and online banking.

You will build trusted client relationships, educate customers on products, and collaborate with branch teammates to meet financial objectives in a fast-paced retail banking environment.