Relationship-Driven Banking Associate

JPMorgan Chase & Co.; Coral Gables (FL); On-site; USD 27,000 - 42,000; Part time

Job summary

JPMorgan Chase & Co. in Coral Gables, FL is seeking an Associate Banker to welcome clients, provide friendly service, and introduce them to banking solutions.

You will help with day-to-day transactions, open new accounts, and guide clients to Chase experts to meet their financial goals. As part of Consumer & Community Banking, you will learn products, stay compliant with policies, and build trusted relationships through attentive listening and proactive service.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to greet clients and deliver welcoming, attentive service.
• Ability to build trusted relationships and understand client needs.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
• Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service

Relationship building

Active listening

Communication

Team collaboration

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase & Co. in Coral Gables, FL is seeking an Associate Banker to welcome clients, provide friendly service, and introduce them to banking solutions.

You will help with day-to-day transactions, open new accounts, and guide clients to Chase experts to meet their financial goals. As part of Consumer & Community Banking, you will learn products, stay compliant with policies, and build trusted relationships through attentive listening and proactive service.