Relationship-Driven Banking Associate

JPMorganChase; West Palm Beach (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Chase in Florida seeks an Associate Banker to deliver attentive, welcoming service and leverage digital tools to assist clients. You will greet customers, open accounts, and guide them through mobile/online banking and ATM usage while partnering with branch teammates to achieve financial goals.

The role emphasizes building trusted client relationships, delivering seamless service, and maintaining compliance with banking procedures in a busy branch environment.

Qualifications

• High school diploma or GED is required.
• Client service experience or comparable experience.
• Ability to quickly learn products, services and procedures.
• Strong communication and relationship-building skills.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies.
• Educate clients on everyday banking transactions and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and collaborating with the branch team to meet financial goals.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Attention to detail

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase in Florida seeks an Associate Banker to deliver attentive, welcoming service and leverage digital tools to assist clients. You will greet customers, open accounts, and guide them through mobile/online banking and ATM usage while partnering with branch teammates to achieve financial goals.

The role emphasizes building trusted client relationships, delivering seamless service, and maintaining compliance with banking procedures in a busy branch environment.