Customer-Centric Banking Associate

JPMorgan Chase & Co.; The Villages (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. in Florida is hiring an Associate Banker to deliver warm, attentive service and introduce clients to banking solutions that fit their goals.

You will greet clients, assist with accounts, and use Chase Mobile App/ATMs while collaborating with branch colleagues to meet client needs and maintain compliance. The role emphasizes building trusted relationships, clear communication, and a strong client-first mindset, with banking operations support and accurate cash handling where

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience working as a team.
• Ability to quickly learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet, checking them in and scheduling meetings.
• Exceed client expectations by servicing accounts, opening new accounts, and following bank policies.
• Educate and assist with day-to-day transactions using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and collaborating with the team to meet goals.
• Perform branch operations and cash handling while following all policies and procedures.

Skills

Client service

Relationship building

Engagement

Product knowledge

Team collaboration

Issue resolution

Clear communication

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Florida is hiring an Associate Banker to deliver warm, attentive service and introduce clients to banking solutions that fit their goals.

You will greet clients, assist with accounts, and use Chase Mobile App/ATMs while collaborating with branch colleagues to meet client needs and maintain compliance. The role emphasizes building trusted relationships, clear communication, and a strong client-first mindset, with banking operations support and accurate cash handling where