Relationship-Driven Banker: Build Trust & Tech Solutions

JPMorgan Chase & Co.; Huntersville (NC); On-site; USD 38,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to deliver welcoming, attentive service and act as a trusted advisor for clients in the branch. You will manage lobby traffic, open accounts, and assist with day‑to‑day banking using Chase Mobile, Chase.com and ATMs.

You will build lasting client relationships, understand product offerings, and collaborate with team members to achieve financial goals while adhering to bank policies and regulatory requirements.

Qualifications

• High school diploma or GED required.
• Client service experience or comparable experience.
• Ability to build trusted relationships and exceed client expectations.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service

Relationship building

Communication

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to deliver welcoming, attentive service and act as a trusted advisor for clients in the branch. You will manage lobby traffic, open accounts, and assist with day‑to‑day banking using Chase Mobile, Chase.com and ATMs.

You will build lasting client relationships, understand product offerings, and collaborate with team members to achieve financial goals while adhering to bank policies and regulatory requirements.