Relationship Banking Associate

JPMorgan Chase & Co.; San Rafael (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

JPMorgan Chase & Co. in California is seeking an Associate Banker to welcome clients, represent our brand with hospitality, and deliver trusted financial guidance using Chase’s latest banking technology.

You will build lasting relationships by listening to client needs, educating them on accounts and digital tools, and partnering with branch colleagues to help clients achieve their financial goals while adhering to regulatory requirements and delivering outstanding service.

Qualifications

• Client-first mindset and ability to exceed expectations
• Ability to build trusted relationships through genuine care
• Effective communication to understand and help clients
• Attention to detail for accurate, compliant service
• Collaborative teamwork to deliver seamless service
• Quickly and accurately learn products, services and procedures
• Experience in client service or equivalent
• High school diploma or GED equivalent

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow
• Provide account servicing and maintenance; open new accounts
• Educate clients on day-to-day banking and digital self-service tools
• Build relationships by listening, asking questions, and sharing knowledge
• Perform branch operations and cash handling in line with policies

Skills

Client service

Relationship building

Communication

Attention to detail

Team collaboration

Product knowledge

Fast learner

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in California is seeking an Associate Banker to welcome clients, represent our brand with hospitality, and deliver trusted financial guidance using Chase’s latest banking technology.

You will build lasting relationships by listening to client needs, educating them on accounts and digital tools, and partnering with branch colleagues to help clients achieve their financial goals while adhering to regulatory requirements and delivering outstanding service.