Relationship-Driven Banker II

TD; Boston (MA); On-site; USD 49,000 - 64,000; Full time

Job summary

TD in Boston, MA is seeking a teller to deliver everyday banking services and build relationships with clients. You will serve as the hospitality ambassador, processing routine transactions and guiding customers to the right solutions with accuracy and care.

The role emphasizes proactive client engagement, strong communication, and compliance with regulatory standards while contributing to a positive, high-touch customer experience at the financial center.

Qualifications

• High school diploma or GED is required.
• 1+ years of demonstrated experience working with clients in relevant settings.
• Teller or cash-handling experience in a client-facing/financial institution preferred.
• Ability to work during operating hours including evenings, weekends and holidays.
• Strong organization, communications, and problem-solving skills.
• Proficient in Microsoft Office; Notary license preferred.

Responsibilities

• Orchestrates the overall client experience by managing client flow and inquiries.
• Performs everyday banking transactions and basic account needs with accuracy and care.
• Educates clients on banking products and digital capabilities to enhance convenience.
• Identifies client needs and refers to specialists to help achieve financial goals.
• Supports adherence to TD policies, AML regulations, and risk standards.

Skills

Customer service

Communication skills

Problem solving

Organizational skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD in Boston, MA is seeking a teller to deliver everyday banking services and build relationships with clients. You will serve as the hospitality ambassador, processing routine transactions and guiding customers to the right solutions with accuracy and care.

The role emphasizes proactive client engagement, strong communication, and compliance with regulatory standards while contributing to a positive, high-touch customer experience at the financial center.