Relationship-Driven Banker: Grow Clients & Digital Banking

Hancock Whitney; Pace (MS); On-site; USD 38,000 - 54,000; Full time

Job summary

Hancock Whitney Bank in Mississippi seeks a customer-focused Sales and Service Specialist to build lasting client relationships, assess financial needs, and promote banking products and services. The role involves in-person meetings, outreach, and community engagement to drive growth and client satisfaction.

Responsibilities include educating clients on digital banking options, managing a sales pipeline, and collaborating with partners to address complex financial needs while ensuring regulatory

Qualifications

• High School diploma or GED required; Bachelor’s degree preferred.
• 3+ years of sales and client service experience required; prior banking experience preferred.
• State Life Insurance license preferred; NMLS registration under the SAFE Act of 2008 required (employment contingent upon successful registration and background check).

Responsibilities

• Build and maintain relationships with clients and prospects through in-person meetings, phone outreach, and community engagement.
• Conduct financial needs assessments to identify opportunities and provide tailored product and service solutions.
• Refer clients to business partners and subject matter experts to address specialized financial needs.
• Proactively educate clients on self-service and digital banking options to ensure 24/7 account access.
• Drive proactive sales conversations and manage a pipeline of opportunities to achieve sales and business development goals.

Job description

Hancock Whitney Bank in Mississippi seeks a customer-focused Sales and Service Specialist to build lasting client relationships, assess financial needs, and promote banking products and services. The role involves in-person meetings, outreach, and community engagement to drive growth and client satisfaction.

Responsibilities include educating clients on digital banking options, managing a sales pipeline, and collaborating with partners to address complex financial needs while ensuring regulatory