Relationship Banking Advisor

Hancock Whitney; Pass Christian (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Hancock Whitney in Pass Christian, MS is seeking a Personal Banker to build strong client relationships, assess needs, and promote banking products and services.

You will process deposits and other transactions, educate clients on digital banking, and collaborate with partners to expand the branch's client base while upholding risk and regulatory standards.

This is a full-time, on-site role with opportunities for growth and ongoing training in financial solutions.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred
• 1+ year of sales, client service, or retail experience required; prior banking experience preferred
• Will also consider a Bachelor's degree plus cash handling and customer service experience in retail/financial services
• Demonstrated ability to build and expand client relationships
• Proficiency navigating multiple banking systems and digital tools
• NMLS registration under the SAFE Act of 2008 required; employment contingent upon successful registration and background check.

Responsibilities

• Build, manage, and retain client relationships through proactive outreach and consultative conversations
• Serve as trusted advisor, matching financial products to client goals
• Educate clients on self-service and digital banking for 24/7 access
• Process routine center transactions accurately and efficiently
• Manage lobby activity, greet clients, and ensure a positive experience
• Refer clients to internal partners for specialized needs
• Develop a strong sales pipeline to achieve goals and branch growth
• Uphold risk, compliance, and security standards
• Participate in community outreach and business development
• Maintain awareness of surroundings and risk indicators

Skills

Relationship building

Sales & upselling

Customer service

Communication skills

Education

High School diploma or GED

Bachelor's degree preferred

NMLS registration (SAFE Act) required

Tools

Banking systems

Digital banking tools

Job description

Hancock Whitney in Pass Christian, MS is seeking a Personal Banker to build strong client relationships, assess needs, and promote banking products and services.

You will process deposits and other transactions, educate clients on digital banking, and collaborate with partners to expand the branch's client base while upholding risk and regulatory standards.

This is a full-time, on-site role with opportunities for growth and ongoing training in financial solutions.