Client-Focused Banking Advisor & Digital Solutions

Hancock Whitney; Mississippi; On-site; USD 32,000 - 46,000; Full time

Job summary

Hancock Whitney in Mississippi seeks a Financial Center Sales Associate to cultivate client relationships, advise on financial products, and drive branch growth. You will upsell services, promote mobile and online banking, and accurately process routine transactions to support a seamless customer experience.

Strong communication and the ability to work extended hours, including weekends, are required. You will collaborate with mortgage, business banking, and investments teams to meet client

Qualifications

• High school diploma or GED; bachelor's degree preferred.
• 1+ year sales, client service, or retail experience; banking preferred.
• Ability to build and expand client relationships.
• Proficient with multiple banking systems and digital tools.
• NMLS registration under SAFE Act required; background check.

Responsibilities

• Build, manage, and retain client relationships through outreach and consultative conversations.
• Educate clients on digital banking solutions for 24/7 access.
• Process routine financial center transactions (deposits, withdrawals, loan payments).
• Manage lobby activity and ensure a positive client experience.
• Refer clients to internal partners for specialized needs.
• Develop sales pipeline to achieve goals and contribute to branch growth.
• Uphold risk, compliance, and security standards.
• Participate in community outreach and business development.
• Maintain awareness of surroundings for safety.

Skills

Client relationship building

Sales/upselling

Communication skills

Proactive outreach

Education

High school diploma or GED

Bachelor's degree preferred

Tools

NMLS registration tools

Banking systems

Job description

Hancock Whitney in Mississippi seeks a Financial Center Sales Associate to cultivate client relationships, advise on financial products, and drive branch growth. You will upsell services, promote mobile and online banking, and accurately process routine transactions to support a seamless customer experience.

Strong communication and the ability to work extended hours, including weekends, are required. You will collaborate with mortgage, business banking, and investments teams to meet client