Relationship Banker: Digital Banking & Growth

Hancock Whitney; Hattiesburg (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

Hancock Whitney in Mississippi seeks a client-focused professional for a Financial Center role. You will build relationships, advise clients on banking solutions, and promote digital tools to give customers 24/7 access.

You will handle routine transactions and help grow the branch with a strong sales pipeline. Qualifications include a high school diploma or GED (Bachelor's preferred), 1+ year in sales or retail, and NMLS SAFE Act registration with background check.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• 1+ year of sales, client service, or retail experience required; prior banking experience preferred.
• NMLS registration under the SAFE Act of 2008 required; background check required.

Responsibilities

• Build, manage, and retain client relationships through proactive outreach.
• Serve as a trusted advisor to clients, matching financial products and services to meet their goals.
• Proactively educate clients on self-service and digital banking solutions (mobile, online, ATMs, and emerging technologies).
• Process routine financial center transactions accurately and efficiently (deposits, withdrawals, loan payments).
• Manage lobby activity by greeting and directing clients, monitoring risk, and ensuring a positive client experience.
• Identify and refer clients to internal partners for specialized financial needs.
• Develop and maintain a strong sales pipeline to achieve goals and contribute to branch growth.
• Uphold risk management, compliance, and security standards.

Education

High school diploma or GED required; Bachelor's degree preferred

Job description

Hancock Whitney in Mississippi seeks a client-focused professional for a Financial Center role. You will build relationships, advise clients on banking solutions, and promote digital tools to give customers 24/7 access.

You will handle routine transactions and help grow the branch with a strong sales pipeline. Qualifications include a high school diploma or GED (Bachelor's preferred), 1+ year in sales or retail, and NMLS SAFE Act registration with background check.