Relationship Builder Teller: Member Experience Pro

Mazuma Credit Union; Kansas City (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Up to 27 days off a year

10 paid Holidays

Mental Health Day

Anniversary Day

Monday-Friday schedule with rotating/fl

All days! No night shifts here!

PTO starting on the first day

40 hours paid volunteer time

Traditional & Roth 401K with 5% match

Wellness discounts

Free Vision insurance

Job summary

Mazuma Credit Union in Kansas City, MO is hiring a Relationship Builder - Teller to deliver exceptional member service at the front line. You will handle routine transactions, explain account activity and refer complex needs to Advisors.

Typical day includes in-branch and drive-thru interactions, cash handling, and assisting members with deposits, withdrawals, transfers, bill payments. This is a full-time role with a Monday–Friday schedule.

Qualifications

• 1 year of related experience: customer service, hospitality, finance, or cash handling.
• Proficient in Windows and Microsoft Office.
• High School Diploma or equivalent.

Responsibilities

• Deliver an amazing experience to our Members, both in branch and drive-thru.
• Balance vault cash, drawers, cash recycling, and cash disbursement machines.
• Assist Members with daily account transactions, including cash and check deposits, cash withdrawals, transfers, bill payments, and bond processing.
• Understand and explain account activity and fees to Members.
• Make necessary product referrals, and refer members to appropriate Advisors for advanced account needs.
• Bring a positive attitude, collaborative spirit, and commitment to creating exceptional Member experiences.

Skills

Customer service

Cash handling

Attention to detail

Multi-tasking

Education

High School Diploma

Tools

Windows OS

Outlook

Excel

Job description

Mazuma Credit Union in Kansas City, MO is hiring a Relationship Builder - Teller to deliver exceptional member service at the front line. You will handle routine transactions, explain account activity and refer complex needs to Advisors.

Typical day includes in-branch and drive-thru interactions, cash handling, and assisting members with deposits, withdrawals, transfers, bill payments. This is a full-time role with a Monday–Friday schedule.