Relationship-Driven Teller | Member Experience Champion

Mazuma Credit Union; Kansas City (MO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Up to 27 days off a year

10 paid holidays

Mental Health Day

Anniversary Day

Mon-Fri schedule with alternating half

No night shifts

PTO from day 1

40 hours paid volunteer time

Traditional & Roth 401K with 5% match

Wellness discounts

Free Vision insurance

Free gym at Headquarter location

Company paid life insurance

Short/long term disability

Employee Assistance Program

Annual Bonus program

Job summary

Mazuma Credit Union is hiring a Relationship Builder - Teller in Kansas City, MO. You will be the first point of contact for Members, handling routine transactions while building meaningful relationships and guiding Members to appropriate Advisors for more complex needs.

You will balance cash, assist with deposits and transfers, explain fees, and refer to Advisors as needed, all while maintaining a welcoming, service-oriented environment.

Qualifications

• 1 year of related experience in customer service, hospitality, finance, or cash handling.

Responsibilities

• Deliver an amazing experience to our Members in branch and drive-thru.
• Balance vault cash, drawers, and cash recycling machines.
• Assist Members with daily account transactions, including deposits, withdrawals, transfers, and bill payments.
• Explain account activity and fees to Members.
• Refer members to Advisors for advanced needs.
• Bring a positive attitude and collaborative spirit.

Skills

Customer service

Hospitality

Finance

Cash handling

Education

High School Diploma

Tools

Windows

Outlook

Word

Excel

Job description

Mazuma Credit Union is hiring a Relationship Builder - Teller in Kansas City, MO. You will be the first point of contact for Members, handling routine transactions while building meaningful relationships and guiding Members to appropriate Advisors for more complex needs.

You will balance cash, assist with deposits and transfers, explain fees, and refer to Advisors as needed, all while maintaining a welcoming, service-oriented environment.