Relationship Banking Specialist: Grow Client Relationships

Huntington Bancshares, Inc.; Grand Haven (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Huntington Bancshares, Inc. invites applications for a Financial Relationship Banker. The role focuses on retaining and growing consumer and business relationships by identifying financial goals and recommending deposit, loan, and related banking products.

The position emphasizes excellent customer service, proactive relationship growth, and effective use of bank technology, with adherence to policies and regulatory requirements. Office-based with potential flexible work arrangements.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
• Licenses: This position will be subject to additional background check requirements including being required to provide fingerprints as required by NMLS regulations.
• Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.

Skills

Relationship building

Communication skills

Tech literacy (mobile/online banking)

Deposits products knowledge

Education

High school diploma or GED

Bachelor's degree

Job description

Huntington Bancshares, Inc. invites applications for a Financial Relationship Banker. The role focuses on retaining and growing consumer and business relationships by identifying financial goals and recommending deposit, loan, and related banking products.

The position emphasizes excellent customer service, proactive relationship growth, and effective use of bank technology, with adherence to policies and regulatory requirements. Office-based with potential flexible work arrangements.