Relationship Banking Specialist

JPMorganChase; Williamsburg (VA); On-site; USD 40,000 - 48,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to represent our brand in a branch by delivering exceptional client experiences. You will greet clients, educate on products, and provide attentive service using digital tools to meet financial goals.

You will build trusted relationships, collaborate with team members, and ensure compliance with banking policies while handling day-to-day operations and account servicing.

Qualifications

• Customer service orientation with a welcoming, helpful approach.
• Ability to explain banking products and services clearly.
• Comfort with using technology to assist clients and complete transactions.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with attentiveness.
• Provide account servicing, open new accounts, and ensure compliance with policies.
• Assist clients with day-to-day banking including self-service options and digital tools.
• Build relationships through active listening, empathy, and product knowledge.
• Handle branch operations including cash devices and adhering to procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learn quickly

Attention to detail

Cash handling

Education

High school diploma/GED

Job description

JPMorgan Chase is seeking an Associate Banker to represent our brand in a branch by delivering exceptional client experiences. You will greet clients, educate on products, and provide attentive service using digital tools to meet financial goals.

You will build trusted relationships, collaborate with team members, and ensure compliance with banking policies while handling day-to-day operations and account servicing.