Client Experience Banker

JPMorganChase; Brenham (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to represent the Chase brand, delivering exceptional client experiences with a combination of hospitality and modern banking solutions. You will build trusted relationships, educate clients on digital tools, and support branch operations to help clients reach their financial goals.

The role emphasizes attentive service, teamwork, and adherence to banking policies, with opportunities to work in a dynamic consumer banking environment.

Qualifications

• High school diploma or GED required.
• Ability to deliver attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships with clients.
• Ability to learn products, services, and procedures quickly.
• Cash handling experience helpful.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Provide account servicing and maintenance, open new accounts while complying with policies and regulatory requirements.
• Educate clients on daily banking transactions and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships through active listening and collaboration with branch team members to meet financial goals.
• Perform branch operations, including cash devices, while following bank policies.

Skills

Client service experience

Relationship building

Communication skills

Problem solving

Team collaboration

Quick learner

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATM

Job description

JPMorgan Chase is seeking an Associate Banker to represent the Chase brand, delivering exceptional client experiences with a combination of hospitality and modern banking solutions. You will build trusted relationships, educate clients on digital tools, and support branch operations to help clients reach their financial goals.

The role emphasizes attentive service, teamwork, and adherence to banking policies, with opportunities to work in a dynamic consumer banking environment.