Relationship Banking Specialist

JPMorgan Chase & Co.; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. (Chase) seeks an Associate Relationship Banker for a branch role in Raleigh. You will welcome clients, offer financial solutions, and help them navigate Chase digital tools.

The role centers on building trust and delivering exceptional service while collaborating with specialists for complex needs. Expect to educate clients on product options, maintain compliance with banking regulations, and participate in branch activities during evenings and weekends.

Qualifications

• Provide memorable client experiences and tailored financial services.
• Communicate clearly with clients in person and over the phone.
• Resolve client issues with accuracy and courtesy.
• Adhere to banking policies, risk, and regulatory requirements.
• Flexibility to work branch hours, including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service in the branch.
• Engage in consultative conversations to understand client needs and offer solutions.
• Assist walk-in and scheduled clients, in person and over the phone, to build relationships.
• Educate clients on Chase technology tools and digital banking solutions.
• Learn products and procedures quickly to consult on banking solutions with the team.

Skills

Customer service

Communication skills

Relationship building

Problem solving

Attention to detail

Sales experience

Education

High school/GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. (Chase) seeks an Associate Relationship Banker for a branch role in Raleigh. You will welcome clients, offer financial solutions, and help them navigate Chase digital tools.

The role centers on building trust and delivering exceptional service while collaborating with specialists for complex needs. Expect to educate clients on product options, maintain compliance with banking regulations, and participate in branch activities during evenings and weekends.