Relationship Banking Specialist

JPMorgan Chase & Co.; Joliet (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Relationship Banker in a Chase branch to serve clients with hospitality, leveraging banking solutions, and building lasting relationships.

The role focuses on acquiring, managing, and retaining clients, delivering tailored financial guidance, and working within regulatory requirements. Weekend/evening hours may be required to support branch operations.

Qualifications

• 1+ year of sales experience in Retail Banking or related industry.
• Ability to create memorable client experiences.
• Excellent communication skills, in person and on the phone.
• Resolve client issues with attention to detail and consistency.
• Operate within risk parameters and complete required training.
• High school degree or GED.
• Licensing: SIE, FINRA Series 6, state registration (including 63 if required), Life licenses; obtain licenses within 180 days.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and provide attentive, friendly service in a welcoming environment.
• Manage assigned clients, meet with them in person and by phone to tailor recommendations.
• Engage in clear, consultative communication to understand client needs and build trust.
• Educate clients on technology solutions (Chase Mobile App, Chase.com, ATMs).
• Learn products and procedures quickly to consult on banking solutions with the team.

Skills

Sales experience

Client service

Communication

Risk awareness

Time management

Team collaboration

Education

High school diploma or GED

College degree (preferred)

Job description

JPMorgan Chase & Co. is seeking a Relationship Banker in a Chase branch to serve clients with hospitality, leveraging banking solutions, and building lasting relationships.

The role focuses on acquiring, managing, and retaining clients, delivering tailored financial guidance, and working within regulatory requirements. Weekend/evening hours may be required to support branch operations.