Relationship Banking Specialist

Oxford Bank; Ortonville (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health and welfare benefits

Employee Wellness Program

Employee Tuition Assistance Program

401(k) Retirement Plan with Company M"

Paid Time Off

Paid Holidays

Job summary

Oxford Bank is seeking a Personal Banker to be the face of the branch, managing lifelong relationships with consumer and business clients. You will act as a product knowledge expert, present options to clients, and ensure customer needs are prioritized while handling a variety of transactions.

The role emphasizes strong communication, strong customer service, and the ability to discuss financial goals with clients. In-branch collaboration and ongoing learning are encouraged.

Qualifications

• 3+ years of customer service experience preferred.
• 2+ years of banking experience preferred.
• Bachelor's degree and/or higher education preferred.

Responsibilities

• Put customers at the center of everything you do.
• Display a friendly, positive attitude when serving customers.
• Build relationships with customers that go beyond one interaction.
• Focus on customers' long-term financial needs.
• Inform customers of appropriate options to help achieve financial goals.
• Proactively follow up with customers to build lifelong relationships.

Skills

Customer service

Relationship building

Cash handling

Communication

Education

Bachelor's degree preferred

Tools

Banking software

Job description

Oxford Bank is seeking a Personal Banker to be the face of the branch, managing lifelong relationships with consumer and business clients. You will act as a product knowledge expert, present options to clients, and ensure customer needs are prioritized while handling a variety of transactions.

The role emphasizes strong communication, strong customer service, and the ability to discuss financial goals with clients. In-branch collaboration and ongoing learning are encouraged.