Relationship Banking Specialist

Truist; Norfolk (VA); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan

Paid time off

Job summary

Truist in Norfolk, VA is seeking a Universal Banker to deliver exceptional client service, educate on digital banking, and handle routine and complex transactions with accuracy. You will participate in outbound outreach, support sales, and refer clients to branch specialists as needed.

The role emphasizes IRM, adherence to controls, and collaboration within Retail Community Bank routines. Requires a high school diploma and 2+ years in teller or client service.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to multi-task under time constraints.
• Willingness to travel to accommodate staffing needs and temporary assignments.

Responsibilities

• Provide distinctive client experiences through courteous conversation and efficient transactions.
• Educate clients on digital and self-service banking solutions.
• Support sales by outbound client outreach and identifying needs or opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist solutions.

Skills

Interpersonal skills

Multi-tasking

Sales awareness

Outbound calling

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist in Norfolk, VA is seeking a Universal Banker to deliver exceptional client service, educate on digital banking, and handle routine and complex transactions with accuracy. You will participate in outbound outreach, support sales, and refer clients to branch specialists as needed.

The role emphasizes IRM, adherence to controls, and collaboration within Retail Community Bank routines. Requires a high school diploma and 2+ years in teller or client service.