Relationship Banking Specialist

Community Bank, N.A.; Montrose (Susquehanna County); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

401K

Pension

Tuition Reimbursement

Job summary

Community Bank, N.A. is seeking a Relationship Banking Representative to serve as a frontline ambassador, delivering a customer-centric banking experience across teller and desk duties. You will open accounts, process transactions, educate clients on digital tools, and coordinate with partners to resolve issues.

The role emphasizes active listening, needs-based conversations, and teamwork within a branch. You will support branch goals, participate in training, and provide friendly, compliant

Qualifications

• Excellent interpersonal, listening, and communication skills for engaging customers in meaningful financial conversations.
• Strong attention to detail with accurate and proficient math skills.
• Ability to navigate banking systems and digital tools while maintaining compliance.

Responsibilities

• Deliver a welcoming, professional, and personalized customer experience in every interaction.
• Open new accounts and process routine transactions with a consultative mindset.
• Educate customers on digital banking tools and self-service options.
• Coordinate with internal partners to resolve issues and fulfill requests.
• Support branch goals through needs-based conversations and teamwork.

Skills

Interpersonal skills

Active listening

Communication

Attention to detail

Customer needs analysis

Education

High School Diploma or GED

Tools

Microsoft Office

Banking systems

Job description

Community Bank, N.A. is seeking a Relationship Banking Representative to serve as a frontline ambassador, delivering a customer-centric banking experience across teller and desk duties. You will open accounts, process transactions, educate clients on digital tools, and coordinate with partners to resolve issues.

The role emphasizes active listening, needs-based conversations, and teamwork within a branch. You will support branch goals, participate in training, and provide friendly, compliant