Relationship Banking Specialist

Santander Group; Massachusetts; Presencial; USD 35.000 - 53.000; Jornada completa

Descripción de la vacante

Santander in Middleboro, MA is seeking a Sales and Service Banker to serve customers with tailored banking solutions and exceptional service. You will process teller transactions, identify cross-sell opportunities, and educate clients on digital tools.

The role emphasizes building relationships, meeting branch goals, and maintaining risk controls in a fast-paced environment. Strong communication and teamwork are essential.

Formación

• 12+ months experience selling products and/or services.
• 6+ months experience in retail banking sales or related role.
• Excellent customer service skills and a passion for helping others.
• Cash handling experience.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficient use of digital tools to engage customers and promote self-service options.
• Strong communication, consultative and influence skills.

Responsabilidades

• Build strong, long-lasting relationships by understanding customers' financial needs.
• Provide tailored banking, lending, and investment solutions.
• Process teller transactions with accuracy and efficiency.
• Identify cross-sell opportunities and drive branch sales targets.
• Educate customers on digital banking tools and self-service options.
• Collaborate with team members to ensure a high-quality customer experience.
• Adhere to regulatory requirements and internal risk controls.

Conocimientos

Sales experience

Customer service

Cross-selling

Communication skills

Team collaboration

Digital banking tools

Attention to detail

Problem solving

Cash handling

Educación

High school diploma/GED

Bachelor’s Degree

Herramientas

Microsoft Office

Descripción del empleo

Santander in Middleboro, MA is seeking a Sales and Service Banker to serve customers with tailored banking solutions and exceptional service. You will process teller transactions, identify cross-sell opportunities, and educate clients on digital tools.

The role emphasizes building relationships, meeting branch goals, and maintaining risk controls in a fast-paced environment. Strong communication and teamwork are essential.