Relationship Banking Specialist

Fairygodboss; Lubbock (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, customer‑centred service at a branch. You will greet clients, open accounts, educate on digital tools, and build lasting relationships while ensuring compliance and accurate cash handling.

Responsibilities include account servicing, advising on products, and supporting team goals through collaborative service and technology use. The role emphasizes hospitality, empathy, and helping clients achieve financial goals.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash handling in line with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Active listening

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, customer‑centred service at a branch. You will greet clients, open accounts, educate on digital tools, and build lasting relationships while ensuring compliance and accurate cash handling.

Responsibilities include account servicing, advising on products, and supporting team goals through collaborative service and technology use. The role emphasizes hospitality, empathy, and helping clients achieve financial goals.