Relationship-Focused Banker: Grow Clients & Solve Needs

Next Frontier Capital; Northbrook (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, high‑quality service and help clients achieve their financial goals. You will greet clients, assist with accounts, and educate them on digital banking tools while building trusted relationships across the branch team.

You will contribute to a positive customer experience by listening carefully, resolving questions, and collaborating to meet targets. This role emphasizes hospitality and compliance with banking procedures.

Qualifications

• Customer service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to learn products and procedures quickly.
• Strong communication and relationship-building skills.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow.
• Assist with account servicing, maintenance, and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful client relationships by listening, asking questions, and collaborating with team members to meet financial goals.
• Support branch operations, including cash handling and device management, following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Cash handling

Attention to detail

Learn new products

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

Chase is seeking an Associate Banker to deliver welcoming, high‑quality service and help clients achieve their financial goals. You will greet clients, assist with accounts, and educate them on digital banking tools while building trusted relationships across the branch team.

You will contribute to a positive customer experience by listening carefully, resolving questions, and collaborating to meet targets. This role emphasizes hospitality and compliance with banking procedures.