Relationship Banker – Client Experience & Tech Savvy

JPMorganChase; Fort Collins (CO); On-site; USD 42,000 - 52,000; Full time

Job summary

JPMorgan Chase in Fort Collins, CO is seeking an Associate Banker who will welcome clients, deliver attentive service, and promote banking solutions. You will represent the brand and help clients achieve their financial goals.

You will open accounts, educate customers on digital tools like mobile app, and collaborate with branch team to meet targets while adhering to policies. This role emphasizes empathy, clear communication, and a commitment to diversity and inclusion.

Qualifications

• Ability to put clients first and exceed their expectations, delivering attentive and friendly service.
• Ability to build trusted relationships, showing genuine care and concern during interactions.
• Ability to engage clients, communicating clearly to understand and help.
• Ability to quickly learn products, services and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Cash handling experience is a plus.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and collaborating with team.
• Perform branch operations and handle cash devices per bank policies.

Skills

Client service experience

Communication skills

Empathy

Teamwork

Attention to detail

Product knowledge learning

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase in Fort Collins, CO is seeking an Associate Banker who will welcome clients, deliver attentive service, and promote banking solutions. You will represent the brand and help clients achieve their financial goals.

You will open accounts, educate customers on digital tools like mobile app, and collaborate with branch team to meet targets while adhering to policies. This role emphasizes empathy, clear communication, and a commitment to diversity and inclusion.