Relationship Banking Specialist

Central Bank; Gardner (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision coverage

Company-paid life insurance

401(k) with company contributions

Automatic 4% company contribution

50% match on first 6% contributed

18 Days PTO + Birthday PTO + 11 bank-h

Tuition Reimbursement

Promotion from within

Job summary

Central Bank is seeking a Retail Banking Associate to support customers in a fast-paced, relationship-driven environment. You will help with account openings, transactions, and educating customers on digital tools to enhance their banking experience.

The role focuses on identifying customer needs, recommending products, and meeting sales targets while delivering friendly, professional service and accurate cash handling.

Qualifications

• Sales experience and ability to identify customer needs to recommend banking products
• Proven track record of meeting sales goals in a customer-facing role
• Prior cash handling and customer service experience preferred
• Strong attention to detail and accuracy in handling transactions and records
• Excellent interpersonal and communication skills for building relationships
• Basic math, computer, and typing skills; ability to navigate banking systems and count currency
• Strong time management, problem-solving, and organizational skills
• Willingness to obtain and maintain NMLS license; company covers costs

Responsibilities

• Build trust with customers by identifying needs and recommending bank products and services
• Serve as primary contact for customers with account openings and transactions
• Educate customers on banking tools, services, and digital platforms
• Meet and exceed sales goals by promoting checking accounts, loans, and cards
• Build rapport with customers through active listening and professionalism
• Process financial transactions with accuracy and policy compliance
• Balance cash drawer and research discrepancies
• Make referrals to other lines of business for additional products
• Maintain knowledge of bank products, services, and promotions

Skills

Sales experience

Customer service

Attention to detail

Interpersonal skills

Time management

Problem solving

Organizational skills

NMLS license interest

Tools

Banking software

Job description

Central Bank is seeking a Retail Banking Associate to support customers in a fast-paced, relationship-driven environment. You will help with account openings, transactions, and educating customers on digital tools to enhance their banking experience.

The role focuses on identifying customer needs, recommending products, and meeting sales targets while delivering friendly, professional service and accurate cash handling.