Relationship Banking Specialist

JPMorgan Chase & Co.; Chandler (AZ); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorgan Chase & Co. in Chandler, AZ, seeks an Associate Relationship Banker to welcome clients, offer thoughtful financial solutions, and help them leverage Chase technology. You will represent the brand with hospitality and collaborate with branch experts to meet clients' financial needs.

The role requires strong communication, a focus on client experience, and adherence to regulatory requirements. Weekend and some evenings may be required to support branch hours.

Qualifications

• Excellent communication skills, in person and over the phone.
• Ability to create memorable experiences for clients.
• Ability to resolve client issues with attention to detail.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Engage in consultative communication to understand and anticipate client needs.
• Assist walk-in and scheduled clients in person and by phone, building lasting relationships.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products, services, and procedures quickly to consult on banking needs.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Client communication

Relationship building

Problem solving

Compliance awareness

Time management

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Chandler, AZ, seeks an Associate Relationship Banker to welcome clients, offer thoughtful financial solutions, and help them leverage Chase technology. You will represent the brand with hospitality and collaborate with branch experts to meet clients' financial needs.

The role requires strong communication, a focus on client experience, and adherence to regulatory requirements. Weekend and some evenings may be required to support branch hours.