Relationship Banking Specialist

Washington Trust Bank; Alabama; On-site; USD 28,000 - 37,000; Full time

Job summary

Washington Trust Bank is hiring at our Deer Park branch to strengthen client relationships and serve as a point-of-sale expert for deposit and lending products. You will engage in individual and team sales strategies, receive comprehensive product training, and build regulatory knowledge to support clients.

The role emphasizes customer-focused service, cross-selling opportunities, and collaboration with bank staff to meet goals while maintaining compliance and attendance expectations.

Qualifications

• Excellent written and verbal communication with clients and coworkers.
• Ability to listen and ask questions to understand client needs.
• Flexible and adaptable to change with attention to detail.
• Strong multitasking and prioritization skills.
• Problem solving and decision-making abilities using logic.
• Maintain security and confidentiality of bank information.

Responsibilities

• Establish and maintain effective client relationships and provide timely service.
• Identify client needs and present bank products through proactive selling.
• Open branch-related accounts and stay current on Retail Banking products.
• Engage in calls and in-person interactions to grow client usage of services.
• Participate in community activities to develop business and referrals.

Skills

Relationship building

Client service

Needs-based selling

Time management

Communication

Problem solving

Microsoft Office

Tools

MS Office

Job description

Washington Trust Bank is hiring at our Deer Park branch to strengthen client relationships and serve as a point-of-sale expert for deposit and lending products. You will engage in individual and team sales strategies, receive comprehensive product training, and build regulatory knowledge to support clients.

The role emphasizes customer-focused service, cross-selling opportunities, and collaboration with bank staff to meet goals while maintaining compliance and attendance expectations.