Relationship Banking Pro: Guide Financial Wellness

Community Bank, N.A.; Williston (VT); Presencial; USD 38.000 - 56.000; Jornada completa

Descripción de la vacante

Community Bank, N.A. in Williston, VT is seeking a Relationship Banking Representative to serve as a frontline ambassador, delivering a customer-centric banking experience and guiding customers through in-branch journeys.

The role emphasizes listening to customer needs, educating them on products and digital tools, and providing thoughtful guidance while adhering to bank policies and security standards. A strong focus on trust, accuracy, and friendly service is essential.

Formación

• Frontline customer service experience in banking.
• Ability to listen actively and identify customer needs.
• Proficiency in handling everyday banking transactions.

Responsabilidades

• Deliver a welcoming, professional, and personalized customer experience during every interaction. Serve as a primary point of contact in the lobby, engaging customers proactively and guiding their in-branch journey.
• Build trust by actively listening, asking thoughtful questions, and understanding customers’ financial needs and goals.
• Process everyday banking transactions and routine.

Descripción del empleo

Community Bank, N.A. in Williston, VT is seeking a Relationship Banking Representative to serve as a frontline ambassador, delivering a customer-centric banking experience and guiding customers through in-branch journeys.

The role emphasizes listening to customer needs, educating them on products and digital tools, and providing thoughtful guidance while adhering to bank policies and security standards. A strong focus on trust, accuracy, and friendly service is essential.