Relationship Banker & Financial Guide

Community Bank, N.A.; Keyser Valley (PA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical insurance

Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Bank, N.A. seeks a Relationship Banking Representative to deliver a customer-centric banking experience across teller and desk responsibilities.

You will listen to customer goals, explain products and digital tools, and guide clients toward solutions that fit their financial needs. You will process transactions, open/close accounts, and coordinate with partners to ensure accurate, timely service while upholding bank policies and security standards.

Qualifications

• Excellent interpersonal, listening, and communication skills for meaningful financial conversations.
• Strong attention to detail with accurate math and data handling.
• Ability to follow policies, procedures, and security standards while delivering a consultative experience.

Responsibilities

• Deliver a welcoming, professional customer experience in-branch.
• Open and manage accounts, process transactions, and assist with routine inquiries.
• Educate customers on digital banking tools and available products.
• Coordinate with internal teams to resolve issues and ensure timely service.
• Support branch colleagues and contribute to shop-level goals and community engagement.

Skills

Interpersonal communication

Active listening

Customer service

Attention to detail

Digital banking literacy

Education

High School Diploma or GED

Tools

Microsoft Office

Banking systems

Digital banking platforms

Job description

Community Bank, N.A. seeks a Relationship Banking Representative to deliver a customer-centric banking experience across teller and desk responsibilities.

You will listen to customer goals, explain products and digital tools, and guide clients toward solutions that fit their financial needs. You will process transactions, open/close accounts, and coordinate with partners to ensure accurate, timely service while upholding bank policies and security standards.