Relationship Banking & Client Services Specialist

Truist; Taneytown (MD); On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

Additional incentive pay

Job summary

Truist in Taneytown, MD is seeking a Part Time Universal Banker to provide timely client service and accurate handling of monies. You will educate clients on digital banking, support the sales process, and participate in IRM activities to help meet client needs.

The role requires a high school diploma, 2 years in teller/customer service, and strong interpersonal skills. Flexibility for weekends and extended hours is expected in this retail banking position.

Qualifications

• High school diploma or equivalent education.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
• Ability to master personal computer (PC) keyboard and software skills necessary for branch automation.
• Ability to multi-task under time constraints.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes.
• Ability to work weekends and/or extended hours with occasional travel and overnights may be included.

Responsibilities

• Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling and courteous conversation.
• Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking.
• Support team sales by outbound calls and identifying client needs or opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise and solutions.
• Participate in Truist Retail Community Bank Leadership Routines.
• Advance product knowledge through training and meetings.
• Adhere to internal controls and risk management policies.
• Serve as a secondary contact for new account openings and problem resolution.

Skills

Interpersonal communication

Client service

Multi-tasking

Relationship building

Sales capabilities

Education

High school diploma or equivalent

Tools

Microsoft Office

Branch automation software

Job description

Truist in Taneytown, MD is seeking a Part Time Universal Banker to provide timely client service and accurate handling of monies. You will educate clients on digital banking, support the sales process, and participate in IRM activities to help meet client needs.

The role requires a high school diploma, 2 years in teller/customer service, and strong interpersonal skills. Flexibility for weekends and extended hours is expected in this retail banking position.