Relationship Banking Associate – Service & Sales

Truist; Saint Petersburg (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k plan

Paid vacation and holidays

Job summary

Truist in Saint Petersburg, FL is seeking a regular full-time teller/customer service specialist. You will provide timely, accurate client transactions and support outbound calling and IRM activities to meet client needs.

You will educate clients on digital banking and maintain records while embracing branch procedures. Availability for weekends/extensions is expected; travel may be required for staffing needs.

Qualifications

• High school diploma or equivalent required.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to use PC and branch automation software.
• Ability to multi-task under time constraints.
• Proficiency with Microsoft Office products.
• Willingness to travel for temporary staffing needs.
• Ability to work weekends and extended hours.

Responsibilities

• Provide a distinctive client experience by engaging clients and conducting transactions with accuracy.
• Educate clients on digital self-service options (ATMs, Online/Mobile banking).
• Support sales by outbound calls and identifying client needs for referrals.
• Understand Integrated Relationship Management to deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines and trainings.
• Advance product knowledge through meetings and training classes.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new accounts and issue resolution.

Skills

Teller experience

Cash handling

Customer service

Interpersonal skills

PC skills

Education

High school diploma

Tools

Microsoft Office

Job description

Truist in Saint Petersburg, FL is seeking a regular full-time teller/customer service specialist. You will provide timely, accurate client transactions and support outbound calling and IRM activities to meet client needs.

You will educate clients on digital banking and maintain records while embracing branch procedures. Availability for weekends/extensions is expected; travel may be required for staffing needs.