Relationship Banking Associate — Grow Through Service

NBT; South Burlington (VT); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Generous Paid Time Off

Parental Leave

Comprehensive Medical Coverage

401(k) plan with employer matching

Job summary

NBT is hiring a Relationship Banking Associate to deliver high-quality customer service and ensure accurate processing of routine transactions. You will identify needs, refer opportunities to the right partner, and assist with basic deposit account openings, supporting customer satisfaction.

This role emphasizes teamwork, strong communication, and the ability to work in a fast-paced environment while contributing to community initiatives and overall bank success.

Qualifications

• High School diploma or equivalent.
• At least one year in banking or equivalent sales/customer service.
• Proficient computer skills and comfort with technology.

Responsibilities

• Process routine transactions with accuracy and efficiency.
• Engage in referrals and relationship management to meet objectives and goals.
• Assist with basic deposit account opening as required.
• Provide responsive service to customers and coordinate with partners.

Skills

Listening & communication

Sales opportunity identification

Customer service

Problem solving

Team player

Computer skills

Education

High School Diploma or Equivalent

1 year experience in banking or sales/customer service

Job description

NBT is hiring a Relationship Banking Associate to deliver high-quality customer service and ensure accurate processing of routine transactions. You will identify needs, refer opportunities to the right partner, and assist with basic deposit account openings, supporting customer satisfaction.

This role emphasizes teamwork, strong communication, and the ability to work in a fast-paced environment while contributing to community initiatives and overall bank success.