Relationship Banking Associate: Customer Service & Growth

nbtbancorp; South Burlington (VT); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

PTO 22 days

Parental Leave

Medical Coverage

Job summary

NBT Bank in South Burlington, VT is seeking a Relationship Banking Associate to deliver high quality customer service and ensure accurate processing of routine transactions. You will identify customer needs and refer opportunities to the right business partners, while supporting basic deposit account opening.

The role emphasizes listening, communication, teamwork, and proficient computer skills, with prior banking or customer service experience preferred.

Qualifications

• High School diploma or equivalent required.
• At least one year of related banking or sales/customer service experience.

Responsibilities

• Process routine transactions with high accuracy and efficiency.
• Identify customer needs and refer to appropriate partners; conduct sales calls.
• Support new deposit account opening and maintain security controls.

Skills

Listening skills

Needs discovery

Organizational skills

Interpersonal skills

Teamwork

Computer skills

Communication skills

Education

High School Diploma or Equivalent

Job description

NBT Bank in South Burlington, VT is seeking a Relationship Banking Associate to deliver high quality customer service and ensure accurate processing of routine transactions. You will identify customer needs and refer opportunities to the right business partners, while supporting basic deposit account opening.

The role emphasizes listening, communication, teamwork, and proficient computer skills, with prior banking or customer service experience preferred.