Customer-Driven Banking Associate: Grow Relationships

NBT Bancorp Inc.; Village of Cooperstown (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Medical Coverage

Dental Coverage

Retirement Plan (401k)

Job summary

NNBT Bancorp Inc. seeks a Relationship Banking Associate in Cooperstown, NY to deliver high quality customer service and process routine transactions accurately. You will refer opportunities to partners to fulfill customer needs and support basic depositor actions.

The role requires a high school diploma and at least one year in banking or sales/customer service. Strong listening, communication, and team collaboration skills are essential, with proficiency in standard computer applications and a

Qualifications

• High school diploma or equivalent required.
• Minimum one year experience in related banking positions or equivalent sales/customer service experience.

Responsibilities

• Processes routine transactions and account servicing with accuracy and efficiency.
• Identify customer opportunities through consultative conversations to assess needs and refer to partners when appropriate.
• Conducts sales and service calls to meet customer needs and generate leads.
• Participates in community events supporting CRA obligations.
• Performs other duties as assigned.

Skills

Excellent listening

Communication skills

Identify needs

Organizational skills

Problem solving

Team player

Proficient computer skills

Education

High School Diploma or Equivalent

Job description

NNBT Bancorp Inc. seeks a Relationship Banking Associate in Cooperstown, NY to deliver high quality customer service and process routine transactions accurately. You will refer opportunities to partners to fulfill customer needs and support basic depositor actions.

The role requires a high school diploma and at least one year in banking or sales/customer service. Strong listening, communication, and team collaboration skills are essential, with proficiency in standard computer applications and a