Relationship Banking Associate

JPMorganChase; Los Angeles (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

JPMorganChase in Los Angeles seeks an Associate Banker to deliver welcoming, client-focused service in our branch, greeting clients and guiding them through the lobby while using Chase mobile and digital tools to meet their needs.

Your goal is to build trusted relationships, help clients achieve their financial goals, assist with routine account servicing, open new accounts, and educate customers on technology solutions, all while following bank policies and regulations.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships.
• Ability to engage clients.
• Ability to quickly and effectively resolve client issues.
• Ability to elevate the client experience.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.

Responsibilities

• Greet clients and create a welcoming environment while managing lobby traffic.
• Open new accounts and provide account servicing while complying with regulations.
• Assist with day-to-day banking and explain self-service options via mobile app and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash devices, following policies.

Skills

Client service excellence

Relationship building

Communication skills

Problem solving

Team collaboration

Rapid product knowledge

Education

High school diploma or GED

Job description

JPMorganChase in Los Angeles seeks an Associate Banker to deliver welcoming, client-focused service in our branch, greeting clients and guiding them through the lobby while using Chase mobile and digital tools to meet their needs.

Your goal is to build trusted relationships, help clients achieve their financial goals, assist with routine account servicing, open new accounts, and educate customers on technology solutions, all while following bank policies and regulations.